Please note that all Sass Factory sales are final. Once an order is placed, it cannot be canceled, modified, or refunded. We encourage you to review your order carefully before completing your purchase.
Exceptions:
In the unlikely event that an item is defective, damaged, or incorrectly shipped, please contact us within 7 days of receiving your order, and we will assist you with a resolution.
If you receive the wrong item or if the item is damaged during shipping, please reach out to us immediately.
By proceeding with your purchase, you acknowledge and agree to these terms. If you have any questions or concerns about your order, feel free to contact our customer service team before making your purchase.
Thank you for shopping with us!